Sometimes your boiler fails proper on the level that you just want it most. Discovering somebody who can provide you a alternative rapidly on the proper value can typically be nigh-on unimaginable, which is the place BOXT steps in.

A brand new service, BOXT provides you a fixed-price quote for a brand new boiler set up, providing next-day installs in lots of circumstances by utilizing a community of native suppliers and installers. Even higher, the installers are all good dwelling savvy, so will wire up good controls correctly. Presently, the agency is providing a deal the place you get a free Nest Studying Thermostat and Google Dwelling Mini with each combi boiler.

BOXT – The service makes it simple to decide on the boiler you want and also you get to select the set up date

BOXT is the best service I’ve used to search out the precise boiler. Beginning out with the straightforward wizard, you reply a number of easy questions: the variety of baths, showers and bedrooms you will have, and the place the boiler flue is positioned. On the finish, if the set up is easy, BOXT gives up a number of boilers to select from, every with a fixed-price set up subsequent to them.

If the solutions to your questions present that the set up is a bit trickier – say, you’re transferring a boiler and wish the flue to return out of the roof – you’re requested to name BOXT as it may possibly’t advocate a boiler primarily based in your data.

For my home (a three-bedroom, two-bathroom home), costs began at £2440 for a Worcester Bosch Greenstar 36CDi Compact combi boiler. Utilizing British Gasoline’ on-line quote software with the identical choices, the quote was £3245, though the web quote didn’t say which boiler could be put in.

Having an inventory of boilers to select from lets you analysis critiques for every mannequin and choose the one which most closely fits you. I went with the Greenstar 36CDi, because it mentioned that it would slot in a kitchen cabinet, similar to the present boiler.

Earlier than you make any choices, it’s value checking the kind of boiler you will have put in and seeing what dimension it’s, rated in kW. Primarily based on the solutions to the questions that you just put in, BOXT can advocate a bigger boiler than you at present have, however you could not strictly want it.

For instance, you probably have a spare toilet that you just don’t use, a smaller boiler could also be satisfactory to your wants; if you’d like simultaneous use of a number of loos and faucets, a bigger boiler will usually higher.

When you get your listing of boilers, when you discover that they’re a lot bigger than you will have now, it’s value giving BOXT a hoop to debate set up.

When you’ve picked your boiler, you get an inventory of attainable set up dates on a calendar from which to decide on, beginning with next-day supply. Simply go along with the one you need, and also you get affirmation about who will come to your own home, plus how they like their espresso and even their favorite biscuit.

BOXT installer
It’s the non-public touches that set BOXT aside from the competitors

BOXT – That you must undergo some preinstallation checks earlier than set up, however this may be performed over the telephone

Earlier than your boiler will be put in, BOXT may have some further data, asking you to ship images of your present boiler. This ensures engineers arrive with all the parts they want. Should you can’t get images, then BOXT will telephone you earlier than the set up to speak by way of the set up.

In my case, I might describe the place the present boiler was fitted, the place the flue exited the house: it’s a reasonably simple set up with loads of room to work in. Should you don’t give the precise data or can’t ship footage, it might lead to a delay to your boiler being fitted.

Should you’re seeking to transfer your boiler to a totally completely different location, for instance, you could be higher off calling an area heating engineer who can come and do a website survey and advise you on the very best course to take.

Associated: Finest good thermostat

BOXT – Installations are all scheduled to happen on sooner or later

On the day of set up, the BOXT engineer is scheduled to show up from 7:30am, though you’ll sometimes get a textual content the night time earlier than to let you know the arrival time. My engineer mentioned he’d arrive at eight:30am and he was on time.

The precise boiler is scheduled to return by 9:30am, which signifies that the engineer can begin work and take away your outdated boiler earlier than the brand new one turns up. Having handled many couriers, this left me barely frightened: what would occur if the brand new boiler didn’t arrive?

Fortuitously, BOXT reassured me over the telephone that this hasn’t occurred earlier than and that the engineer would be certain that there was a brand new boiler working earlier than he left. When the engineer arrived, he advised me that the boiler was coming from an area firm that he is aware of properly, so within the worst-case situation he’d go there in individual to select it up. The boiler turned up at 9:25am anyway.

BOXT – Sensible management are fitted as customary utilizing the OpenTherm interface

From this level, it’s a normal set up, along with your outdated boiler being changed with the brand new one. My installer managed to suit the brand new boiler into the identical cabinet because the outdated one, though the magnetic filter needed to be positioned beneath and I needed to field this in myself – this isn’t coated by the set up.

Boiler comparability: Previous boiler (left) vs new boiler (proper) – transfer slider to check

The one different minor concern was the flue requiring a cage round it, however this was fitted on the finish of the set up with the engineer coming out to get the half and nonetheless becoming in on the identical day.

One of many large variations with BOXT is that it matches and provides good controls as customary, opting to make use of the OpenTherm interface for modulating boilers for essentially the most environment friendly use of gasoline. Presently, BOXT will provide you with a free Nest Studying Thermostat for brand spanking new combi boilers, wiring the Nest Warmth Hyperlink as much as the OpenTherm interface.

BOXT Nest Learning Thermostat
A Nest Studying Thermostat comes free with new combi boilers

I had present good controls on the outdated boiler, with the engineer asking if I needed to maintain them or swap them out for the Nest; I went with the latter. BOXT ships the Nest thermostat with the non-compulsory stand. If you wish to wall-mount the thermostat, you’ll want to do this your self or see in case your installer wouldn’t thoughts drilling the holes for you. You additionally get a Google Dwelling Mini for voice management of your new heating system.

BOXT Google Home Mini
You get a Google Dwelling Mini, too

Ought to I take advantage of BOXT?

In comparison with the final two boiler installations I’ve had, utilizing BOXT was far simpler. I knew up-front which boiler I used to be going to get, when the engineer was coming, and I knew that the good controls could be fitted correctly with none confusion. Come the set up day, and all the pieces went easily.

Should you want a extra difficult set up or are transferring your boiler elsewhere, you could discover that a native installer can speak you thru the choices extra simply. That mentioned, most boiler installs are a like-for-like swap, changing a worn-out mannequin with a brand new one. That is the place BOXT excels, supplying you with a easy questionnaire on-line to search out the mannequin you need.

Far cheaper than its rivals with the customer support to again it up, BOXT has a TrustPilot rating of 9.9/10 with the “worst” critiques being a few Nice scores. Given the benefit of coping with BOXT and an set up with good controls, the service comes extremely advisable.

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